All items sold within our store are categorised into one of four grades. The grade of the item for sale is stated in the item description. The definition of each of the four grades is set out below. All of our graded items are 100% genuine manufacturers parts, as fitted by them in the original handsets. The parts are removed, tested, cleaned (if required) and packaged. They are not new (unless otherwise stated) but they are fully tested and working. With most of the functional parts that we sell, they are 'as new' since they are removed and packaged straight away. We do not sell graded aftermarket parts.

The grade definitions are as follows:

Grade A. The item is cosmetically in good condition. The item is used. There are some signs of usage. Any marks, scratches or other signs of usage will be minor. The item is not retail packaged but will be presented in a polythene product bag.

Grade B. The item is cosmetically in generally good condition. The item is used. There are no major scratches or breaks. There are more usage marks, scratches or other signs of usage than on a grade A item but the item is still generally cosmetically good. The item is not retail packaged but will be presented in a polythene product bag.

Grade C. The item is poorer quality cosmetically though still fully checked and fit for purpose. The item is used. There are no major cracks or breaks. There will be usage marks, scratches or other signs of usage. These will be more than on a grade A or grade B item. The item is not retail packaged but will be presented in a polythene product bag.

New. Items that are sold as new are unused. They may be bulk packaged or retail packaged. Please see item description for specific details of the item. New items may have been handled and/or tested by us but they are un-used.

The grade of an item may be supplemented by specific comments in the item description. Any specific comments take precedence over the grade definition of the item. Some of our items may have a visible operator logo and we will try to point this out in the description if this is the case.

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